General FAQs

I want to watch the latest government meetings (City Council, School Committee, etc). How can I do so?

I am looking for old government meetings. Can I still get at those?

I have something finished that I'd like ChicopeeTV to air. What do I do?

Great! We love content produced by our neighbors! The first thing you need to do is complete 2 forms:

1. Statement of Compliance (saying your content complies with Cablecast guidelines for broadcast)

2. Request for Cablecasting (giving us your personal information)

Once that's done, send us the forms:

• Snail Mail: ChicopeeTV - 617 Montgomery St, Door AC - Chicopee, MA 01020

• Email: contact@chicopeetv.org

• Fax: 413-594-3442

Once we receive your forms, we'll reach out with next steps.

Can I see stuff on the community bulletin board without using a TV?

I have questions about the Community Portal (within SchoolBrains) or other school-related matters to access my/my child's records.

While ChicopeeTV is technically within the telecom / IT office of the school district, we at ChicopeeTV cannot provide support for these issues. However - from our friends in IT: “First, make sure you're going to the right place (many parents/students are using the link for teachers). You should be signing into the "Community Portal" using the login credentials that were e-mailed to you by the telecom office. If you have not received such an e-mail, contact your child's school to ensure that you have an active e-mail account on your child's bio. The telecom office cannot assist you until that step has been taken care of.  List of school phone numbers here.”

I'm interested in checking out equipment from ChicopeeTV or using the studio to shoot something. How does that work?

ChicopeeTV has a huge suite of equipment that is available for community use - from our studio to field equipment to post-production editing computers. The first thing you'll need to do is complete equipment training (this is mandatory for all community users to ensure they know how to use equipment without breaking it).

If you've already completed training, just complete our online Reservation Request to request dates for gear usage.

Media prior to 2010 was captured to tape cassettes. From 2014 to 2019, we transferred our old programming to digital formats. Many of our oldest tapes were brittle and broke to pieces as they played through the recorders for the first time in decades, but much was preserved. We’ve since been organizing and uploading to our online archive. Try looking there for your old event. Can’t find it there? Contact us and we’ll see if it’s amongst those that haven’t been uploaded yet.